Payments on the e-shop use PayPal. If you see the error
GetExpressCheckoutDetails API call failed.
Detailed Error Message: This transaction couldn’t be completed.
Please redirect your customer to PayPal.
Short Error Message: This transaction couldn’t be completed.
Error Code: 10486
Error Severity Code: Error
the payment did not go through, and you can try the following solutions:
- PayPal has a temporary problem that prevents the payment from being performed. What a bit (one hour or so) and try again. Usually this will solve the problem.
- Sometimes PayPal do not like corporate credit cards. If this is your case you need to use a different card as this is not a temporary issue. Some customers reported that the same card worked with other PayPal merchants. In this case you should try to pay using a different credit card.
If you are still unable to perform the payment on the e-shop, you need to contact us so we can offer two solutions:
- If you want to pay with credit card, we can send you a PayPal money request that sometimes works even though the standard PayPal checkout does not.
- We can arrange wire transfer by bank.