ntopng Pro/Enterprise can be installed on pfsense using the command line. This requires the configuration of the FreeBSD repository (FreeBSD 11 for pfSense CE 2.4, FreeBSD 12 for pfSense CE 2.5 and pfSense Plus) as described at

Repository Configuration

Log into the pfsense Shell as administrator (select option 8).

pfsense Shell

pfsense Shell

And install the repository using the command provided at (you can cut&paste the command below according to your pfSense edition).

pfSense CE 2.4

pkg add

pfSense CE 2.5 / pfSense Plus

pkg add

The output should look like the below.

ntop Repo Installation

ntop Repository Installation

Package Installation


If you already have ntopng community build installed from the builtin repository, please remove it and also delete the data directory under /var/db/ntopng to let the new package create it with the right permissions.

Run the below command to install the ntopng package:

pkg install ntopng

License Configuration


ntopng Community Edition is free of charge and does not require a license. Skip this section if you want to run ntopng in Community mode.

Run the below command in order to get all the information required by the license generator (Version and System ID).

/usr/local/bin/ntopng -V

The license should be installed under /usr/local/etc/ntopng.license

echo LICENSE_KEY > /usr/local/etc/ntopng.license

ntopng Configuration

A sample ntopng configuration file is located under /usr/local/etc/ntopng/ntopng.conf.sample, please copy it to /usr/local/etc/ntopng.conf (it is recommended to keep the ‘ntopng’ user as owner) and open it with the preferred editor in case the default settings should be modified. Add a new line with the –community option to run ntopng in Community mode.

cp /usr/local/etc/ntopng/ntopng.conf.sample /usr/local/etc/ntopng.conf
chown ntopng:ntopng /usr/local/etc/ntopng.conf


ntopng depends on redis. To start redis type

service redis start


If redis does not start, check out the Troubleshooting section below.

To start the ntopng service run

service ntopng start

Starting Services on Boot

pfSense ignore the standard rc.d file. For this reason, to start redis and ntopng on boot, Shellcmd should be used. Install the Shellcmd package (System -> Package Manager -> Available Packages):

pfsense Shellcmd Install

pfsense Shellcmd Install

Then, create two Shellcmd commands (Services -> Shellcmd -> Add), with service redis start and service ntopng start, respectively:

pfsense Shellcmd Install

pfsense Shellcmd Install

Now, a simple restart of pfSense, will start redis and ntopng automatically.



If you experience issues running the redis service on pfSense 2.4.x, please try upgrading your pfSense installation to 2.5 with pfSense-upgrade

On certain versions of pfSense, redis fails to start automatically and it requires some intervention on configuration files. To check if redis has been started successfully run the following command:

ps aux | grep redis

If the service has been started successfully, the command should output a line similar to:

root    91871   0.0  0.2  15184   4848  -  Ss   08:06    0:00.99 redis-server: /usr/local/bin/redis-server *:6379 (redis-server)

If the service has not been started, take the following actions to troubleshoot. First, check the log file /var/log/redis/redis.log for errors such as

42323:M 05 May 2021 09:15:01.808 # Short read or OOM loading DB. Unrecoverable error, aborting now.
42323:M 05 May 2021 09:15:01.808 # Internal error in RDB reading function at rdb.c:2124 -> Unexpected EOF reading RDB file

Errors such as the one above may prevent redis to start. In this case, clear the redis data directory and try to restart it

rm -rf /var/db/redis/*
service redis start

The service may fail to start also because it is unable to write its pid file or because it is running without enough privileges.

To make sure redis is able to write its pid file, change the pidfile path in redis configuration file /usr/local/etc/redis.conf to

pidfile /var/run/

Then, also update the redis pidfile directive in the service file /usr/local/etc/rc.d/redis to


Finally, if the service keeps refusing to start, also update the redis_user directive in the service file /usr/local/etc/rc.d/redis to

: ${redis_user="root"}

Now, if everything has been set up properly, redis can be started/stopped as

[root@pfSense.localdomain]/root: service redis stop
Stopping redis.
Waiting for PIDS: 87765.
[root@pfSense.localdomain]/root: service redis start
Starting redis.
[root@pfSense.localdomain]/root: service redis status
redis is running as pid 21581.
[root@pfSense.localdomain]/root: service redis stop
Stopping redis.
Waiting for PIDS: 21581.