ntopng Pro/Enterprise can be installed on pfsense using the command line. This requires the configuration of the FreeBSD repository (FreeBSD 14 for pfSense CE 2.7) as described at


ntopng will create files on your pfSense device to store traffic data. If you have a device with limited disk space, please configure ntopng to store only a few timeseries to disk othewise you might fill all the available disk space and make your system unstable.

Repository Configuration

Log into the pfsense Shell as administrator (select option 8).

pfsense Shell

pfsense Shell

And install the repository using the command provided at (you can cut&paste the command below according to your pfSense edition).

pfSense CE 2.7

pkg add

The output should look like the below.

ntop Repo Installation

ntop Repository Installation

pfSense Plus 23.05.01 and later

Latest pfSense Plus is using a custom root certificate chain as default which is preventing the ntop repository package to be installed. In order to overcome this a manual change to the configuration is required.

Create a text file /usr/local/etc/pkg/repos/ntop.conf (note this contains the SSL_CA_CERT_FILE env variable used to specify the root file of the SSL certificates) with the below content, which contains information for the ntop repository:

ntop: {
 env: {
 fingerprints: "/usr/local/etc/pkg/fingerprints/ntop",
 signature_type: "fingerprints",
 priority: 100,
 enabled: yes

Then also create a text file /usr/local/etc/pkg/fingerprints/ntop/trusted/ with the below content:

function: "sha256"
fingerprint: "d912f631f592c3aebc4f59b25ee85b5118d24a50066c6013d736fa64eb0c4cd2"

At this point you should be able to update and install packages from the repository.

Package Installation


If you already have ntopng community build installed from the builtin repository, please remove it and also delete the data directory under /var/db/ntopng to let the new package create it with the right permissions.

Run the below command to install the ntopng package:

pkg install ntopng

License Configuration


ntopng Community Edition is free of charge and does not require a license. Skip this section if you want to run ntopng in Community mode.

Run the below command in order to get all the information required by the license generator (Version and System ID).

/usr/local/bin/ntopng -V

The license should be installed under /usr/local/etc/ntopng.license

echo LICENSE_KEY > /usr/local/etc/ntopng.license

ntopng Configuration

A sample ntopng configuration file is located under /usr/local/etc/ntopng/ntopng.conf.sample, please copy it to /usr/local/etc/ntopng.conf (it is recommended to keep the ‘ntopng’ user as owner) and open it with the preferred editor in case the default settings should be modified. Add a new line with the –community option to run ntopng in Community mode.

cp /usr/local/etc/ntopng/ntopng.conf.sample /usr/local/etc/ntopng/ntopng.conf
chown ntopng:ntopng /usr/local/etc/ntopng/ntopng.conf


ntopng depends on redis. Both ntopng and the redis service should be enabled:

sysrc redis_enable="YES"
sysrc ntopng_enable="YES"

To start the redis service type:

service redis start


If redis does not start, check out the Troubleshooting section below.

To start the ntopng service run:

service ntopng start

Starting Services on Boot

pfSense ignore the standard rc.d file. For this reason, to start redis and ntopng on boot, Shellcmd should be used. Install the Shellcmd package (System -> Package Manager -> Available Packages):

pfsense Shellcmd Install

pfsense Shellcmd Install

Then, create two Shellcmd commands (Services -> Shellcmd -> Add), with service redis start and service ntopng start, respectively:

pfsense Shellcmd Install

pfsense Shellcmd Install

Now, a simple restart of pfSense, will start redis and ntopng automatically.



If you experience issues running the redis service on pfSense 2.4.x, please try upgrading your pfSense installation to 2.5 with pfSense-upgrade

On certain versions of pfSense, redis fails to start automatically and it requires some intervention on configuration files. To check if redis has been started successfully run the following command:

ps aux | grep redis

If the service has been started successfully, the command should output a line similar to:

root    91871   0.0  0.2  15184   4848  -  Ss   08:06    0:00.99 redis-server: /usr/local/bin/redis-server *:6379 (redis-server)

If the service has not been started, take the following actions to troubleshoot. First, check the log file /var/log/redis/redis.log for errors such as

42323:M 05 May 2021 09:15:01.808 # Short read or OOM loading DB. Unrecoverable error, aborting now.
42323:M 05 May 2021 09:15:01.808 # Internal error in RDB reading function at rdb.c:2124 -> Unexpected EOF reading RDB file

Errors such as the one above may prevent redis to start. In this case, clear the redis data directory and try to restart it

rm -rf /var/db/redis/*
service redis start

The service may fail to start also because it is unable to write its pid file or because it is running without enough privileges.

To make sure redis is able to write its pid file, change the pidfile path in redis configuration file /usr/local/etc/redis.conf to

pidfile /var/run/

Then, also update the redis pidfile directive in the service file /usr/local/etc/rc.d/redis to


Finally, if the service keeps refusing to start, also update the redis_user directive in the service file /usr/local/etc/rc.d/redis to

: ${redis_user="root"}

Now, if everything has been set up properly, redis can be started/stopped as

[root@pfSense.localdomain]/root: service redis stop
Stopping redis.
Waiting for PIDS: 87765.
[root@pfSense.localdomain]/root: service redis start
Starting redis.
[root@pfSense.localdomain]/root: service redis status
redis is running as pid 21581.
[root@pfSense.localdomain]/root: service redis stop
Stopping redis.
Waiting for PIDS: 21581.


To uninstall execute

pkg remove ntop ntopng

This will remove both the repository and the package. To also wipe data (e.g., host timeseries) execute

rm -rf /var/db/ntopng

Finally, disable Redis if no longer necessary

service redis disable