Products and Licenses

This happens when ntopng is offline, it is air-gapped and cannot reach the Internet, or it has been started with the –offline command line option. In this case automatic activation could not take place. When this occurs: To complete the activation manually: …

Yes. Installing a license key is only the first step. In order to unlock all features and guarantee full support and updates, the license must also be activated. In most cases this happens automatically the very first time ntopng starts with a Professional or Enterprise license installed. No action is required on your part. In fact, if the machine running ntopng has Internet access, ntopng contacts ntop’s activation servers automatically. …

ntop packages for FreeBSD, OPNsense and pfsense are available at packages.ntop.org/FreeBSD, they include ntopng, nprobe, n2disk and plugins for OPNsense. Please follow the instructions available on the website for configuring the repository and installing the software. Additional guides are also available for: Please note that: …

As explained in this document, for permanent licenses after one year since purchase you can no longer upgrade your products. This unless you purchase product maintenance Maintenance cost for one year is set to 25% of the product list price if you renew the maintenance not more than one month past the end of the current maintenance, or to 75% of the product list price for late renewals. As your old license will not allow you to unlock new software versions, after maintenance purchase you will receive another orderId that you can …

ntop products do not send any data out. This means if you install our tools in a private network, the tool does not send any data your system is processing to ntop (or third party). Deep Packet Inspection (DPI) is computed locally without disclosing any information or talking to the cloud for carrying on the job. Our tools are designed to operate on private networks with no Internet connectivity. You need to contact ntopng servers for Additionally ntopng can contact (but not share any information) ntop servers whenever inside ntopng: …

Licenses for commercial products are bound to a specific System ID, which is a unique host identifier. System ID, being based on the hardware configuration, is subject to change on Virtual Machines when migrating them across different hosts. However, since July 21st 2021, those changes to the System ID due to Virtual Machine live migration is handled transparently, so no action is required in this case. …

nProbe has been traditionally split in core and plugins in order to create a modular application. The disadvantage is that many people was lost with core and plugin licenses and thus we have decided to simplify the offer as follows: FAQ Notes …

When you buy licenses you have the option to buy: Unless you have purchased a new license, for both update and maintenance you must install the new license on the same host where the old license was installed. This means that when you generate the new license, the licensing system checks that there is an existing license for the same systemId/MAC registered on the database. If this is not the case, the licensing system will report you the following error like “The systemId XXXX was not purchased in orderId YYYY: please …

You can read more about hardware sizing by reading the user’s guides of ntop tools. In particular below you can find hardware sizing information for popular products: …

In addition to those features already available in ntopng Pro and Enterprise M, ntopng Enterprise L adds enhanced functionalities such as Identity Management support. Identity Management is the ability to correlate network traffic with users (for instance those connecting through a VPN server). In order to simplify the installation and deployment, ntopng Enterprise L/XL also comes with a Bundle edition, (that should not be confused with ntopng Enterprise L/XL that is just ntopng) that also unlocks (without generation additional licenses): ntopng Enterprise L Bundle ntopng Enterprise XL Bundle In essence after you have …

Below you can find the URLs you can use to generate the software licenses. Please note that prior to generate a license you need to have an orderId that is sent you after you purchased the licenses. …